Privacy

This is a plain-language statement about how I handle personal information on steadysession.com. It isn't legal advice.

Last updated: 22 October 2026

Who I am

This site is run by me, Jakob Shanks, in Queensland. ABN 71 978 512 118.

What this covers

The only way this site collects personal information is the contact form. There are no accounts, sign-ins, payments, downloads or newsletters. The form is open to anyone with a question about Emotion Explorers: parents, carers, teachers, schools, P&Cs and community groups. Schools can also use it to register interest.

What the form collects

The form asks for your name, your email address, your role and your message.

I only ask for what I need to reply to your enquiry. Please don't put a child's name or any details about a particular child in the form. If you do, I'll take reasonable steps to remove it. I don't collect information about children through this site.

Why I collect it

I use your details to reply to your enquiry and to follow up about Emotion Explorers if you'd like. I don't use them for anything else, and I won't add you to a mailing list.

Who sees it

I read what you send through the form. It's delivered to my email mailbox through Microsoft's email service, and I don't sell, rent or trade it.

Your message may be processed by AI tools that help me manage my email.

Where it's stored

Your message is held in my email mailbox. AI tools that help me manage my email, and the hosting provider's technical logs, may handle information outside Australia.

Messages sent through the form are not stored in a database. They are held only in my email mailbox, apart from brief technical logs kept by the hosting provider. The form doesn't record the text of your message in those logs. A database holds the site's own pages and content, not your message.

Cookies and analytics

This site doesn't use cookies or analytics tools to track you. If a page is published through the site's content system, a visit by an automated tool, such as a search crawler or an AI agent, may be recorded as the page address, the referring page and the browser type, never your name.

Seeing, correcting or deleting your information

You can ask me what information I hold about you, ask me to correct it, or ask me to delete it. Send your request through the contact form and I'll respond as soon as I can.

Complaints

If you're unhappy with how I've handled your information, please contact me through the contact form first so I can try to put it right. If you're not satisfied with my response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

Australian Privacy Principles

I aim to handle your information in a way that's consistent with the Australian Privacy Principles: collecting only what I need, using it only for the reason you gave it to me, taking reasonable steps to keep it secure and letting you see or correct it.

Urgent concerns

The contact form isn't for urgent matters. If you are worried about a child's safety right now, call 000.

Changes to this statement

If I change how I handle information, I'll update this page and the date at the top.